Since 1914, the Fuller family of Auburn, MA has a rich history rooted in the automotive repair industry, spanning several generations and exemplifying a legacy of entrepreneurship, community service, and innovation.
The Fuller family’s involvement in the automotive repair business began in 1914, when automobiles were first becoming popular. At the time, Auburn was a small, tight-knit community, and cars were a luxury. The Fuller family, seeing the potential of this new technology, established a small auto repair shop to cater to the few car owners in the area.
The family business was founded on the principles of hard work, integrity, and building strong customer relationships—values that would continue to guide them for decades.
By the 1950s, the Fuller family had become well-known in the Auburn community for their expertise in automotive repair and their commitment to customer satisfaction. During this period, they officially established Fuller Automotive and Towing, a business that would come to be synonymous with high-quality automotive services in the region.
The shop expanded its offerings to include not only mechanical repairs but also car sales, bodywork, painting, a gas station, and regular auto maintenance services. As the business grew, so did its reputation. The Fullers prided themselves on their deep connection to the Auburn community, frequently sponsoring local events, supporting youth sports teams, and participating in town initiatives.
The shop became a trusted establishment for generations of families who relied on them for honest advice and reliable service.
The Fuller family’s dedication to the business carried through multiple generations. Each generation brought new innovations, new auto businesses and new ideas, keeping them relevant in a rapidly changing industry.
From adapting to new automotive technologies and environmental regulations to expanding their services to include advanced diagnostics, car dealerships, custom vehicle accessories, rental cars, used cars and importantly, collision repair, the family consistently invested in training their technicians and state-of-the-art equipment.
Today, Fuller Collision Group and Fuller Automotive are still family-owned and operated businesses, maintaining the legacy that began over a century ago.
Fuller Automotive offers everything from routine maintenance and inspection stickers to complex mechanical repairs and a full-service tire center. Fuller Collision Group provides specialized auto body repair and rental cars in both Auburn and Spencer locations. All businesses operate in modern, fully equipped service centers throughout central MA that reflect the family’s commitment to excellence and customer care. Despite their continued growth, the companies retain their small-town charm.
The current generation of Fullers continues to uphold the family’s longstanding tradition of delivering quality work, maintaining honesty, ensuring dependability, and actively engaging in community involvement. They have earned a reputable position in their industry, known not only for their exceptional technical expertise but also for their unique approach to customer relations and employee engagement. This commitment to treating customers and employees like family creates an atmosphere of trust and loyalty—an ethos that has been central to their enduring success and the strong bonds they have cultivated within the community.
As we look to the future with optimism and determination, we remain steadfastly committed to our founding principles of quality, integrity, and exceptional customer care. These core values have been the bedrock of our success and will continue to guide us as we navigate the ever-evolving landscape of the automotive industry. With the strong backing of Fuller Collision Group, combined with the unwavering dedication and expertise of our talented team, we are fully prepared to meet the challenges that lie ahead. Together, we will strive not only to adapt to change but to lead the way in shaping a brighter future for our customers and the industry at large.
Willis Fuller transitions his work from horse and buggies to cars with the invention of the Ford Model T. Fuller Automotive starts on Thomas Street in Worcester, MA
Fuller Automotive moves to Pakachoag Street in Auburn, MA
Willis’ son, Freeman Fuller takes over the automotive business by repairing cars in his garage during World War II
Freeman opens a new location for Fuller Automotive on Southbridge Street in Auburn, MA and expands into auto body repair and towing services
Fuller Automotive moves to Auburn Street in Auburn, MA and adds a gas station
Freeman’s son Richard “Dick” Fuller enters the family business
Recognizing the need for rust proofing vehicles, Dick adds this additional service for customers
Dick Fuller expands into car dealerships with the opening of Cranberry Chevrolet Oldsmobile in Wareham, MA
Fuller Automotive supports Gulf War efforts
Dick Fuller expands the auto business yet again with the opening of Ragsdale Fuller Cadillac Pontiac in Auburn, MA. Fuller Auto Body and Fuller Automotive move to their flagship location at 505 Washington Street in Auburn, MA
New auto body repair facility is built at Washington Street location in Auburn, MA
Dick Fuller, along with partner Terry Hastings establish a quick lube franchise
Dick’s son, Chris Fuller enters the business with a focus on mechanical repair
Dick’s son, Josh Fuller enters the business with a focus on auto body and collision repair
Josh Fuller expands into car rental services for auto body customers by starting Rapid Auto Rental
Josh Fuller expands the auto body repair facility to 18,000 square feet
The Fullers celebrate 100 years serving area motorists
Chris Fuller expands Fuller Automotive expands to include an additional 3,000 of repair space
Dick’s daughter, Kerri Cunningham joins the Fuller organization leading Community Outreach and Real Estate Management across all Fuller companies
2016 marks the culmination of 70 years serving Auburn and surrounding towns as the municipal towing provider
To gain exclusive control over the customer’s service experience, the oil franchise affiliation ends and the mechanical service division is rebranded as Fuller Automotive Tire Center & Oil Change Pitstop
Recognizing the technological advancements and need for calibration services in collision repair, Josh Fuller starts ADAS Diagnostic Solutions in Auburn, MA
Josh expands collision services beyond Auburn and acquires Woody’s Auto Body in Spencer, MA
ADAS Diagnostic Solutions opens second location in Marlborough, MA
Fuller Collision Group is started as the umbrella company for collision center growth
The Fullers celebrate 110 years serving area motorists and continue to provide an exceptional experience to all customers, employees and stakeholders
Fuller's has been restoring vehicles and peace-of-mind for over 100 years. Discover the difference over a century of dedication can make, and why generations of drivers have made us their go-to for any and all auto repair.
Established with over a century of auto repair experience and a commitment to transform the collision repair experience, Fuller Collision Group emphasizes customer safety and adheres to advanced, OEM-mandated repair techniques. This dedication makes them the definitive choice for comprehensive collision repair services.
CEO, Owner and Operator,
Fuller Collision Group & ADAS Diagnostic Solutions
CFO, Fuller Collision Group, ADAS Diagnostic Solutions & Fuller Automotive
Community Outreach and Real Estate
Director of Operations
Production Leader
Director of Administration
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